If your desktop/mobile email client isn’t covered elsewhere, or auto-configuration is failing for some reason, you can use the instructions below to manually configure your email client.
Depending upon your email client, you may only need to specify some of the information below.
| Name | Value |
|---|---|
| Display Name | Your full name, e.g. Sarah Jones |
| Email Address | <your-username>@flightspace.net email address, e.g. sarah@flightspace.net |
| Password | Your Flightspace account password |
| Description | A label for this account, e.g. Work email acct, your email address, etc. |
| Name | Value |
|---|---|
| Account/Server Type | IMAP |
| Email Server Name | mail.flightspace.net |
| Port | 993 |
| User Name | <your-username>@flightspace.net email address (same as above) |
| Password | Your Flightspace account password (same as above) |
| Authentication Method | Basic / Plain / Normal Password |
| Secure Password Authentication (SPA) | No / Unchecked |
| Encryption / Connection Security | SSL (or SSL/TLS if no SSL option is offered). |
If your email client offers both SSL/TLS and SSL/TLS (Accept all certificates), choose SSL/TLS
| Name | Value |
|---|---|
| Account/Server Type | SMTP |
| Email Server Name | smtp.flightspace.net |
| Port | 465 |
| User Name | <your-username>@flightspace.net email address (same as above) |
| Password | Your Flightspace account password (same as above) |
| Authentication Method | Plain / Normal Password |
| Secure Password Authentication (SPA) | No / unchecked |
| Outgoing server requires authentication | Yes / checked |
| Encryption / Connection Security | SSL (or SSL/TLS if no SSL option is offered) |
If your email client offers both SSL/TLS and SSL/TLS (Accept all certificates), choose SSL/TLS
When manually configuring an email client,
be sure that all email sent from your <your-username>@flightspace.net
address is sent through the smtp.flightspace.net email server.
Otherwise, it may not be delivered.
For example,
if you send email with the From address set to <your-username>@flightspace.net,
but you send it via some other outgoing email server (e.g. Gmail, Outlook.com, Yahoo! Mail, etc),
the recipient’s email server will likely flag it as junk mail and reject it.